Terms and Conditions

Refund Terms 

CANCELLATION BY THE CUSTOMER
●    Any cancellations for courses must be confirmed by chatting on our website, on Facebook, on the WhatsApp business number or through e-mail.
●    In the event of cancellation, refunds shall be issued as follows:
- Cancellations made 1 week prior to the agreed date of the courses will receive a refund for 100% of the invoice amount.
- Cancellations made between 3 days and 1 week prior to the agreed date of the courses will receive a refund for 50% of the invoice amount.
- Cancellations made less than 3 days before the agreed date of the courses will not be entitled to any refund.
●    Non-attendance at any courses shall be charged at full price and the customer will not be entitled to any refund.

CANCELLATION From our side
●    We reserve the right to amend or cancel courses should we, for whatever reason, be unable to deliver the advertised courses. In these circumstances, we will endeavor to provide as much notice as possible. Where alternative dates are available, bookings will be automatically moved across to the earliest possible new date and delegates notified accordingly. Should this new date not be appropriate, a full refund will be given to the customer. If no alternative date is available a full refund will be given to customer.